Shipping policy

SHIPPING & DELIVERY POLICY (UK)

Last updated: June 2026

Below you'll find information about shipping, delivery times and order processing at ARLON.

Our goal is to make the ordering and delivery process as clear and transparent as possible.


Order Processing Time

Once an order is placed, it is typically dispatched within 1–2 business days.

  • Orders placed on business days are usually dispatched within 1 business day
  • Orders placed on Friday evening or during the weekend may take slightly longer
  • Orders placed before 17:00 are processed the same day.

You will receive a confirmation email once your order has been dispatched.


Delivery Time

Orders are typically delivered within 8–12 business days from the date of purchase.

Delivery times may vary depending on:

  • Your location within the UK
  • Carrier performance
  • Seasonal demand or public holidays

Please note that delivery times are estimates and not guaranteed.


Placing an Order

Ordering from ARLON is simple:

  1. Visit the product page and click "Add to Cart"
  2. Check that the correct size and product are selected
  3. Proceed to checkout and enter your delivery details
  4. Click "Pay Now" and choose your preferred payment method
  5. Complete your order by confirming payment

All payments are processed securely using SSL encryption to ensure a safe checkout experience.


Shipping Costs & Promotions

Free shipping on all orders to the UK. Any applicable promotions are clearly displayed during checkout.

ARLON currently ships to the United Kingdom only. We do not ship to other countries at this time.


Order Dispatch

To offer competitive pricing, we work with an efficient and consolidated shipping structure. In some cases, orders may be dispatched in consolidated shipments to maintain cost-efficiency and a more sustainable logistics process.

We always aim to dispatch your order as quickly as possible and appreciate your patience.


Delays

During periods of high demand, slight delays may occur. We always do our best to dispatch your order as quickly as possible.

If there are any unexpected issues with your order, our support team is here to help.


Customs, VAT & Import Charges

All orders are shipped on a Delivered Duty Paid (DDP) basis. This means all import duties, VAT and customs charges are covered — the price you pay at checkout is the final price. There are no additional charges upon delivery.


Contact Us

If you have any questions about shipping, delivery or your order, please contact us:

support@arlonwear.com
ARLON, Oosterveldlaan 164, 2610 Wilrijk, Antwerp, Belgium


Company Information

ARLON
Oosterveldlaan 164
2610 Wilrijk, Antwerp
Belgium

Company Number: 1029.407.055
E-Mail: support@arlonwear.com
Phone: +32 471 53 77 18

Customer Service:
Monday – Friday: 09:00 – 18:00 GMT
Average response time: within 24 hours on business days