Terms of service

TERMS & CONDITIONS (UK)

Last updated: June 2026

This website is operated by ARLON ("we", "us", "our").
By visiting our website and/or purchasing from www.arlonwear.com (the "Site"), you agree to be bound by these Terms & Conditions ("Terms"), including any additional policies referenced here, such as our Privacy Policy, Refund Policy and Shipping Policy.

If you do not agree to these Terms, you may not use the Site or our Services.


1. Use of the Site

These Terms apply to all visitors, customers and users of the Site and Services.
Any new features or tools added to the Site shall also be subject to these Terms.

The Site is hosted by Shopify Inc., which provides the e-commerce platform used to sell our products.


2. Eligibility

By using this Site, you confirm that:

  • You are at least 18 years old, or
  • You have permission from a parent or legal guardian to use this Site.

3. Use of Products and Services

You agree to use our products and Services only for lawful purposes and in compliance with applicable laws, including intellectual property laws.

Prohibited activities include, but are not limited to:

  • Transmitting viruses or malicious code
  • Harassment, abuse or discrimination
  • Providing false or misleading information
  • Attempting to interfere with the operation or security of the Site

Any violation may result in immediate termination of access to our Services.


4. Orders and Account Information

You agree to provide accurate, current and complete information when placing an order or creating an account.

We reserve the right to refuse, cancel or limit orders at our discretion, including where we suspect fraud, misuse or a violation of these Terms.

Payments and payment information are processed securely through Shopify and authorised payment providers.


5. Prices and Product Information

Prices, availability and product descriptions are subject to change without notice.

Product images are for illustrative purposes only.
We cannot guarantee that colours displayed on your device are perfectly accurate.


6. Shipping and Delivery

Delivery is handled in accordance with our Shipping Policy.
Any delays or partial deliveries are managed according to that policy.


7. Returns and Refunds

We offer a 30 calendar days return period from the date of delivery, unless otherwise stated.

Please refer to our Refund Policy for full details on eligibility, conditions and procedures.


8. Privacy and Personal Data

Your submission of personal information is governed by our Privacy Policy.

We process personal data in accordance with the UK GDPR and applicable data protection laws.


9. Third-Party Tools and Links

The Site may include third-party tools or links that we do not control or operate.

We are not responsible for third-party content, policies or practices.
Your use of third-party tools is at your own risk and subject to their terms.


10. Intellectual Property

All content on the Site — including text, images, logos, graphics and software — is the property of ARLON or licensed third parties.

Unauthorised use, reproduction or distribution is strictly prohibited.


11. Limitation of Liability

Our products and Services are provided "as is" and "as available".

To the fullest extent permitted by law, ARLON shall not be liable for any indirect, incidental or consequential damages, including loss of profits or data.

Our total liability shall not exceed the amount paid by you for the relevant product or Service.


12. Indemnification

You agree to indemnify and hold harmless ARLON and its affiliates, officers and employees from any claim or demand arising out of your breach of these Terms or applicable law.


13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

The most current version will always be available on this page.
Continued use of the Site after changes constitutes acceptance of the updated Terms.


14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Nothing in these Terms affects your statutory consumer rights.


15. Contact Information

For questions about these Terms, please contact us at:

support@arlonwear.com
ARLON, Oosterveldlaan 164, 2610 Wilrijk, Antwerp, Belgium


Company Information

ARLON
Oosterveldlaan 164
2610 Wilrijk, Antwerp
Belgium

Company Number: 1029.407.055
E-Mail: support@arlonwear.com
Phone: +32 471 53 77 18

Customer Service:
Monday – Friday: 09:00 – 18:00 GMT
Average response time: within 24 hours on business days